Contact Us

Contact New Leaf Debt Solutions

If you need to connect with a trained credit counsellor to get help with credit card debt, New Leaf Debt Solutions is here to assist you! Most credit counselling sessions are conducted over the phone, so our toll-free number is generally the best way to get immediate assistance. If you are already a client, you can find specialized contact information below for our Client Services team.

Contact us for credit counselling


Toll-free phone number: (800) 593-7305

Office hours: Monday – Thursday 9:00am-7:00pm EST & Fridays 9:00-6:00pm EST

female phone agent

Contact information for existing clients

If you are already a client of New Leaf Debt Solutions, you can call us at 888-363-0904, live chat, or you can visit your Client Portal 24 hours a day.

Our client services team is available to answer questions, assist with payments and address any concerns you have during the following business hours:

Monday – Friday 9:00-5:00pm EST.

Your satisfaction is important to us. If you have any suggestions on how we can improve our programs and services, or if we’ve fallen short of your expectations, please let us know by completing the form below. Alternatively, you can send us your feedback by mail to the address below. Your feedback helps us help others. Thank you.

Media Inquiries & General Information

All media inquiries can be sent to the Executive Director.


Toll free phone number: (800) 593-7305

Privacy Statement

Contact us by mail

If you need to send us documentation, please use the following address:

Privacy Officer, New Leaf Debt Solutions, 360 Bayly St W Suite 201 Ajax, ON L1S 1P1.