Contact Information for Existing Clients
FASTEST OPTION
Member Portal
Check your program status, make a payment, message your Client Service Team, and access financial education resources – instantly, anytime.
Prefer Mobile? Get our app
Everything in the portal, right on your phone – plus alerts the moment something needs your attention.
Everything in the portal, right on your phone – plus alerts the moment something needs your attention.
Can’t find what you need online? Call (888) 363-0904
Mon-Thu 9:00am-5:30pm | Fri 9am-5pm EST
Contact us for credit counselling
Email: contactus@NewLeafDebt.ca
Toll-free phone number: (844) 248-2644
Office hours:
Monday – Wednesday: 9:00 AM – 8:00 PM (EST)
Thursday: 9:00 AM – 7:00 PM (EST)
Fridays 9:00 AM – 6:00 PM (EST)
Saturday: 10:00 AM – 2:00 PM (EST)
Media Inquiries & General Information
All media inquiries can be sent to the Executive Director.
Email: contactus@newleafdebt.ca
Toll free phone number: (844) 248-2644
Feedback form
Your satisfaction is important to us. If you have any suggestions on how we can improve our programs and services, or if we’ve fallen short of your expectations, please let us know by completing the form below. Alternatively, you can send us your feedback by mail to the address below. Your feedback helps us help others.
Contact us by mail
If you need to send us documentation, please use the following address:
Privacy Officer, New Leaf Debt Solutions, 1099 Kingston Rd #237, Pickering, ON L1V 1B5, Canada.